Privacy Policy

Phanoon Limited is a technology company specializing in:

• Bespoke Software Development: Tailored software solutions designed specifically to meet client needs.
• Built-in Software Solutions: Ready-to-use software products provided as services to businesses and organizations.

For privacy-related concerns, contact us at: hello@phanoon.co.uk

This Privacy Notice covers how we collect, store, process, and share personal data when you:

• Interact with our website or contact us
• Use our custom software development services
• Use our built-in software solutions or subscription-based services

Under applicable data protection laws, including GDPR, you have the following rights:

• The right to be informed about how your data is collected and used
• The right of access to request your personal data
• The right to rectification to correct inaccurate or incomplete data
• The right to erasure, also known as the right to be forgotten
• The right to restrict processing
• The right to data portability
• The right to object to specific processing activities
• Rights related to automated decision-making and profiling

For further details, contact us at hello@phanoon.co.uk

• Service Delivery: To provide custom software development and access to our software solutions
• Customer Support: To respond to inquiries and offer support for our products and services
• Customization: To tailor our software solutions to your business needs
• Marketing and Communication: To inform you of updates, new features and offers related to our services with your consent
• Improvement and Analytics: To analyze usage trends and improve our services and website

We retain your data only for as long as necessary to:

• Fulfill our contractual and legal obligations
• Maintain business and accounting records as required by law
• Improve and maintain the quality of our services

Retention periods are as follows:

• Customer relationship data: Reviewed regularly and deleted when no longer relevant
• Project data: Retained for 2 years after project completion unless legal requirements dictate otherwise
• Recruitment data: Retained for up to 6 months for unsuccessful applications

• Encryption: Secure storage and transmission of sensitive information
• Access Controls: Restricted access to systems and data based on user roles
• Secure Development Practices: Adherence to industry best practices in software development
• Regular Audits: Routine checks of systems and processes to ensure data security compliance

• We may share your data with trusted third-party processors to support operations including Hosting Providers, Marketing and Analytics platforms, and Payment processors
• We may share certain data with third-party service providers such as Google, social media platforms, and payment processors for analytics, user authentication, and payment processing
• Whenever data is transferred outside the EEA, we ensure appropriate safeguards such as standard contractual clauses or compliance with frameworks like EU-US Data Privacy Framework

• Opt-out of marketing communications at any time
• Request access, correction, or deletion of your data
• Limit or withdraw your consent for data processing

To exercise your rights, contact us at hello@phanoon.co.uk

We may update this Privacy Notice to reflect changes in law or our services. Updates will be posted on our website and continued use indicates your acceptance of the updated terms.

This Privacy Notice demonstrates Phanoon Limited’s commitment to protecting your data while delivering top-notch software solutions tailored to your needs. For any questions, reach out to us at hello@phanoon.co.uk